Here's where we'll keep you updated on our status as a result of COVID-19. Including our availability, postal/courier status and measures we’re taking as a company to keep our staff and customers safe.

Current status:
02/04/2020: We are open for business as usual, although with reduced staff numbers.
For France, LaPoste is currently only operating 3 days per week, which is causing long delays in delivery. 
Australia, Hong Kong and China are currently not accepting international mail, any orders placed will be shipped once service is resumed.

 

How The Pi Hut is impacted

As an online store, The Pi Hut have no physical shops to close as a result of the recent Prime Minister’s announcement. Currently. online stores are allowed to remain open.

As the majority of our staff cannot undertake their work from home (picking, packing, shipping and related in-house activities), they are currently permitted to come to work.

Any staff with roles which can be completed at home will do so, with the full support of the company to make this work as best as we possibly can.

Courier/postage status

The impact of COVID-19 is changing on a daily basis on a global level, so during this time it is difficult to guarantee our usual postage timescales.

Don’t forget for tracked services you can monitor your order delivery progress via the tracking ID provided on your shipping confirmation email.

Staff & Customer Safety

Staff in the building have been briefed on the government’s advice on staying safe and are taking extra measures including regular hand washing, sensible distancing and minimal contact.