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FAQ's

Why should I buy a Raspberry Pi or Raspberry Pi Accessories from you?

We're a small company based in the UK with a huge range of Raspberry Pi accessories!

Our aim is to help Raspberry Pi owners get the most out of their Rpi experience.

Why are your Power Supplies so popular?

Simple! Our whole range of power supplies are manufactured specially for the Raspberry Pi computer.

Not content with inefficient phone chargers being used we decided the Raspberry Pi deserves better, and went to work to create a more reliable product for use with the Pi. Plus, they are available in three formats! UK, EU and USA

Why are your WIFI dongles so popular?

Again, our WIFI adapters are manufactured specifically for the Raspberry Pi, boasting high signal strength and low power consumption. What could be better?

Do you do international delivery?

We do indeed! Simply select your country at the checkout (if available)

See our Delivery page for more information.

How long will shipping take?

UK parcels are sent via Royal Mail, UPS or TNT, and should be with you within 1 - 3 working days.

International deliveries are sent via Royal Mail Airmail, and should be with you between 3 - 12 working days.

Please note these times are not guaranteed by us. For more information visit www.royalmail.com

My order hasn't arrived, what can I do?

We ask that customers wait until 15 working days have passed, to make sure there isn't a postal delay.

After this time has passed, contact us via our support portal and we'll get right on it!

Do you offer discount for bulk or wholesale trade?

We do indeed! If you are looking to order in bulk please contact us via our support portal, be sure to let us know what products/quantities you are after, and we'll get right back to you.

I am representing a school, can you offer a further discount?

We can! The Pi Hut want to help get the Raspberry Pi into as many schools as possible.

To help with this, we can offer massive discounts across all of out items, all we need to do is verify that you are indeed representing a school!

Please contact us via our support portal, be sure to let us know what school you are contacting us on behalf on and what products/quantities you are after, and we'll get right back to you.

I don't like my item, can I get a refund?

Very sorry to hear this - it is very rare for someone to not fall in love with our products!

We believe that customer satisfaction is key, which is why we offer a 7 Day Money Back Guarantee.

If you are not 100% happy with your purchase, simply return it for a refund! Contact us via our support portal to arrange a return/refund.

What payment methods do you accept?

We use PayPal to process all web orders. PayPal is a secure online payment system which accepts all major credit and debit cards.

We accept Master Card, Maestro, Visa, Visa Electron, American Express, Solo and Direct Debit, in addition to payments from a PayPal account if you have one.

  • bitcoin
  • maestro
  • master
  • paypal
  • visa

I cant find an answer to my question here :(

Sorry our FAQ couldn't help, please visit our online support portal.