Sidebar: Terms & Conditions

Delivery

PLEASE NOTE: Due to the impact of COVID-19, we currently cannot guarantee our warehouse dispatch and delivery partners' usual timescales. Please allow additional time for delivery.

Here at The Pi Hut, we've streamlined our procedures to ensure your order leaves our warehouse as fast as possible.

If your order is placed before 2pm 12pm (UK London Time) Mon-Fri (excluding public holidays), we'll do our very best to ensure that it is shipped out to you on the same day (however please see link below re COVID-19). There are some instances where this may not be possible though (during busy times such as new Raspberry Pi launches). 

As soon as your order is picked, packed and shipped you'll receive a shipping confirmation email (No email? Click here).

For further shipping information relating to Coronavirus (COVID-19). Please visit our status page here

Shipping Rates

United Kingdom
Service Delivery Estimate* Tracking Available? Cost
Royal Mail 1-2 days Please allow extra time due to COVID-19 No £2.99
Royal Mail Tracked 1-2 days Please allow extra time due to COVID-19 Yes £3.99
DHL Express Next Day (Mon-Fri) Please allow extra time due to COVID-19 Yes £5.99

European Union

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
Service Delivery Estimate* Tracking Available? Cost
Intl Standard 3-6 days Please allow extra time due to COVID-19 No £5
Intl Tracked 3-6 days Please allow extra time due to COVID-19 Yes £10
DHL Express 1-2 days Please allow extra time due to COVID-19 Yes £20

International

Please note: All orders sent outside of the UK and EU are shipped on a DDU (Delivery Duty Unpaid) basis and may be subject to local customs import duty which is charged on the value of the purchase. Payment of these fees is the sole responsibility of the customer. 
Payment of the duty charge is necessary for the release of your order from customs on arrival to your country.

Australia, Canada, Japan, Norway, Switzerland, United States
Service Delivery Estimate* Tracking Available? Cost
Intl Standard 5-9 days Please allow extra time due to COVID-19 No £6
Intl Tracked 5-9 days Please allow extra time due to COVID-19 Yes £12
DHL Express 2-3 days Please allow extra time due to COVID-19 Yes £20

Rest of World

Please note: All orders sent outside of the UK and EU are shipped on a DDU (Delivery Duty Unpaid) basis and may be subject to local customs import duty which is charged on the value of the purchase. Payment of these fees is the sole responsibility of the customer. 
Payment of the duty charge is necessary for the release of your order from customs on arrival to your country.
Service Delivery Estimate* Tracking Available? Cost
Intl Standard 6-12 days Please allow extra time due to COVID-19 No £6
Intl Tracked 6-12 days Please allow extra time due to COVID-19 Yes £12
DHL Express 3-5 days Please allow extra time due to COVID-19 Yes £20

* Delivery Estimates - These are the delivery estimates provided by our shipping partners and apply from point of dispatch, not from point of sale. Once your parcel leaves our warehouse, we cannot control any delays after that point.

DDU (Delivery Duty Unpaid) – Orders sent outside of the European Community

All orders sent outside of the UK and EU are shipped on a DDU (Delivery Duty Unpaid) basis and may be subject to local customs import duty which is charged on the value of the purchase. Payment of these fees is the sole responsibility of the customer. 
Payment of the duty charge is necessary for the release of your order from customs on arrival to your country.